FAQs


Where do you ship?

We currently ship to the U.S. and Canada only.

When will I receive my order?

We ship most packages via USPS. This typically takes 3-5 business days in the U.S. and 8-10 business days to Canada.. If you need your order by a certain time, please contact us and we will do our best to work within your timeframe.

What is your return policy?

All sales are final. We accept returns for exchange, for items damaged in transit. See our Return Policy here.

How do I care for my West Coast Wag Co. product?

Dog bandanas: We recommend hand washing or machine washing on the gentle cycle in cold water and air drying.

How do I become a Brand Ambassador?

We welcome new applicants to our ambassador program on a quarterly-basis. Be sure to follow us on Instagram or sign up for our newsletter for updates on when our ambassador search starts again.