FAQs


Where do you ship?

We ship internationally!

When will I receive my order?

Orders are shipped out next day. ETA is about 3-5 business days domestically and can range between 14-28 business days internationally. If you need your order by a certain time, please contact us and we will do our best to work within your timeframe.

What is your return policy?

All sales are final. We accept returns for exchange, for items damaged in transit. We DO NOT take exchanges for sizes so please measure your dog appropriately. See our Return Policy here.

How do I care for my West Coast Wag Co. product?

Dog bandanas: We recommend hand washing or machine washing on the gentle cycle in cold water and air drying.

Human tees: Machine-wash with like colors. Tumble dry low. Do not iron on screen print designs. Recommend ironing inside-out. 

Dog harness sets: Hand wash and hang or lie dry.

How do I become a Brand Ambassador?

We welcome new applicants to our ambassador program on a quarterly-basis. Be sure to follow us on Instagram or sign up for our newsletter for updates on when our ambassador search starts again.